FAQs

How do I get a discount or coupon code for Aparellel?

Everybody loves a deal! The best way to stay on top of our special sales and discounts is to sign up for our newsletter on our website. When you sign up, we will send you a code for 10% on your first order! Other ways to get the inside scoop on exclusive offers include following us on social media (include FB, IG, Twitter, and Pinterest links). If you really want to be connected, join our Aparellel VIP community on Facebook.

Do you ever sell less than perfect items?

We do, actually! We hold weekly sales on our live video sales platform, lash.live  and Facebook Comment Sold. Make sure to follow us on Facebook and in our VIP group to be informed of sales. There are plenty of opportunities to get your hands on “less than perfect” bag (even some that are last of their kind, closeout, and clearance that are no longer on our website). These items are sold at a discount due to slight imperfections, but if you’re looking for a deal, this is a great place to find one! Live Sales calendar Here.

I am an international customer. What can I expect?

Aparellel is based out of San Diego, California, and all of our products ship from our home base here in the United States. When you order products from another country, you will incur international shipping charges that may be quite high. When ordering domestically, purchases are subject to taxes. Items purchased in the US and shipped to other countries are subject to customs and duties. When ordering internationally and importing goods, they are subject to customs/duties. Each country and region assesses these fees. Aparellel does not imposed nor profit from these charges. It’s also not possible for us to know what charges you will incur. We do not charge taxes on our international orders however from the US, so you are not being double taxed. When you place your Aparellel order, at checkout we may offer shipping options such as USPS shipping via your local carriers or a courier service such as DHL. The courier services tend to be a little more expensive, but they do arrive quicker in choosing this option and often provide better tracking capabilities.

If I have two discount codes, can I use both?

You are welcome to use one discount code per purchase. When you make another purchase (and we think you will ;) you can use a different discount code.

Are there any financing options offered?

We are excited to offer Afterpay in the upcoming weeks of October 2020 as a payment option. This allows customers to pay for a purchase over four equal installments, due every two weeks. Your order will ship right to you after the first payment is processed. Afterpay is separate company from Aparellel, if you would like additional information or need assistance accessing your Afterpay account here is a link to their help center: https://help.afterpay.com/hc/en-us

 

Where are Aparellel items made?

Our Products are made in San Diego and Los Angeles, CA. In trying to create a product that is ethically manufactured, We spoke with factories in the US, Mexico, Turkey and China and would always come back and manufacture locally in the US. And after years of trial and error with other manufactures we ended up working with an amazing factory owner here in San Diego, who has been in the business for 30+ years and does amazing work for our Brand.